Legal

Acceptable use policy

This policy applies to every customer and everyone on a customer’s access list, whether or not they buy network services from us.

On the network

  • Nothing unlawful, including infringing other people’s rights or distributing material that sexually exploits children, which we report to the authorities as the law requires.
  • No attacks on other networks or systems: no denial of service, no scanning or probing without permission, no spoofed traffic, no open relays or open resolvers left that way after we have told you.
  • No unsolicited bulk email.
  • Announce only address space you are entitled to use, with valid route objects.

In the buildings

  • No photographs or video in shared spaces without our permission.
  • No access to another customer’s space or equipment.
  • No tailgating through mantraps or propping doors.
  • No fuel, batteries other than those in your equipment, or open flames.
  • No radio transmitters except those we have approved, such as licensed roof antennas.
  • No disabling, covering or moving our cameras, readers or sensors.

Enforcement

We investigate reports sent to abuse@cordgrassdata.com. We will usually ask you to fix a problem first; we may suspend a service without notice where we must to protect our network, other customers or the public, or where the law requires it. Repeated or serious breaches are a material breach of the MSA.